Privacy Policy

Privacy Policy

Introduction

Welcome to https://plumbing-services-for-homeowners.storysurge.net (hereafter referred to as “Plumbing Services for Homeowners,” “we,” or “our”). We prioritize and respect your privacy by ensuring the security and confidentiality of your personal data. This comprehensive Privacy Policy details our practices regarding the gathering, storage, access, and utilization of personal information in adherence to various international privacy laws, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal data in the private sector
  • The General Data Protection Regulation (GDPR) of the European Union
  • Brazil’s General Data Protection Law (LGPD)
  • California’s Consumer Privacy Act (CPPA/CCPA) and its amendments
  • Colorado’s Consumer Protection Act (CPA)
  • Utah’s Consumer Sales and Service Act (UCPA)
  • Connecticut’s Consumer Data Protection Act (CTDPA)
  • Virginia’s Consumer Data Privacy Act (VCDPA)
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy applies consistently across all digital properties owned or operated by Plumbing Services for Homeowners, including our website, mobile applications, online services, and associated products. However, it is crucial to emphasize that this policy does not extend to third-party platforms, applications, products, or services accessible through links or integrations on our site. These entities have their own privacy policies governing user data collection and usage.

Processing Activities

This Privacy Policy guides your interactions with us when:

  • You utilize our applications, services, or digital platforms as an authorized user.
  • You visit or navigate any of our websites linked to this Privacy Policy.
  • You receive communications from us via various channels, such as emails, calls, text messages (SMS), or newsletters.

Personal Data Collection

We collect a range of personal data, including:

  • Account Information: Details required to create and maintain your user account, such as usernames, passwords, and contact information.
  • Payment Information: Credit card details, billing addresses, and payment history for processing transactions.
  • Financial Information: Bank account numbers, investment portfolios, or financial records (if voluntarily shared).
  • Purchase Information: Products or services bought from us, including order details, quantities, and purchase dates.
  • Mobile Device Identifiers: Unique device identifiers, mobile phone numbers, and related data for authentication and service improvements.
  • Location Data: GPS coordinates or other location-based information to provide personalized services and content.
  • Feedback: Opinions, suggestions, reviews, and comments you share with us regarding our products and services.
  • Social Media Information: User profiles, connections, and content shared from social media platforms (if linked or accessed through our services).
  • Product Information: Details about the products you view, compare, or purchase on our sites.

We collect this data through various methods: user input forms, account creation processes, automated tracking technologies (like cookies), analytics tools, and third-party data providers.

Cookies

We employ cookies to enhance your browsing experience and gather analytics. Cookies are small text files stored on your device that serve different purposes:

  • Strictly Necessary: These ensure basic functions of our website, such as enabling login sessions and maintaining user preferences.
  • Preference: They remember your settings and customization choices for future visits.
  • Analytics: Used to collect statistical data about how you interact with our site, helping us improve its performance and functionality.

Users have the option to control non-essential cookies through our Cookie Manager, allowing them to customize their privacy preferences.

Retention and Deletion

Personal Data is retained by Plumbing Services for Homeowners based on legal requirements and business needs. We keep data as long as it is necessary for the purposes it was collected for. Once these purposes are fulfilled or when no longer required by law, we securely delete or anonymize the information.

Security Measures

We have implemented robust organizational and technical safeguards to protect your personal data from unauthorized access, disclosure, alteration, or destruction. Our security measures include encrypted communication channels, secure third-party processing partners, and regular security audits.

Children’s Privacy

Plumbing Services for Homeowners does not intentionally collect or seek to obtain Personal Data from children under the age of 18. We encourage parents and legal guardians to supervise their child’s online activities and prevent the disclosure of any personal information.

Your Rights (Geographically Specific)

Depending on your location, you may have specific rights regarding your personal data, including:

  • Access: The right to request access to the Personal Data we hold about you.
  • Rectification: The right to correct or update incomplete or inaccurate data.
  • Erasure (Right to be Forgotten): The right to request the deletion of your data under certain circumstances.
  • Restriction of Processing: The right to limit how we use your personal information.
  • Data Portability: The right to receive your Personal Data in a structured, commonly used format.
  • Object to Processing: The right to object to the processing of your data for specific purposes.

For more detailed information on these rights and their applicability, please refer to the relevant privacy laws in your jurisdiction.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us at:

We are committed to addressing your inquiries promptly and transparently.